The customer experience is essential in the industry, that is how you make the difference, online and offline

Selling a car is just not good enough anymore. Demanding customers need more than a good price to be convinced. What do you do to convince the customer to buy your car, and even more important, to remain your customer also after the purchase? We attempt to answer in this roundtable featuring ProMedia Group journalist, Bart Kuijpers, the CEO of Calldrip, Paul de Vries, and the CTO of Nieuwenhuijse Group, Jelle Nijman.

 

 

BART KUIJPERS

ProMedia Group

Journalist

PAUL DE VRIES

DCDW

Founder & CEO

JELLE NIJMAN

Nieuwenhuijse Group

CSO

The Agenda

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